Davis Associates

Human factors consultants

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User interfaces

Products

Seating

User interfaces

Control rooms

Wayfinding and information

Transport

Level crossings

"Technology is the name we give to stuff that doesn't work properly yet."
[Douglas Adams]

People are intolerant of computer interfaces that are difficult to use.  The quality of the experience when using a system or website is a major factor in its success or failure.

Personal Rapid Transit user interface

Øresund toll payment prototype

We adopt a user-focused approach to interface design that minimises errors, improves efficiency and creates a more pleasurable experience for the user.

We address usability issues on a wide range of interfaces, from large infrastructure control systems to small touchscreens and hand-held devices.

However, we are not just a 'testing house' for interfaces. Building on a thorough understanding of of the users' needs, we turn recommendations into design solutions.

Our expertise includes: 

• Persona research and development

• User requirements definition

• Task analyses

• Function analyses

• User observation

• Usability evaluation

• Interaction simulations

• Error tree analysis

• Focus groups, interviews and workshops

To find out more about our experience, techniques and previous projects in this area, please download this one-page summary:

People-centred design for interfaces

e-mail: ergonomics@davis-associates.co.uk

telephone: +44 (0)1707 663 665